Tracy Magill has worked at Taylor Automotive since 2001 as our Service Manager. Tracy has extensive knowledge and experience with customer service, parts, and the vehicles that need them and is ASE certified in service and parts. Tracy and his wife Tammy purchased Taylor Automotive in November 2013. They plan to continue operating as Taylor Automotive and will always provide outstanding service and 100% customer satisfaction. Please don't hesitate to contact them for assistance.
Juan Cruz joined Taylor Automotive in June of 2000 and serves as our Customer Satisfaction Representative. Juan is a Certified Safety and Emissions Inspector, and has had hybrid vehicle training, Juan also checks over vehicles before they leave the shop to make sure all issues have been addressed. Juan lives in Sanford and enjoys Salvadorian gourmet cooking during his time off.
Tom Mackenzie brings 30 plus years experience as a Service Technician. Tom is factory trained as a Chrysler, Dodge, Jeep, and Ram Technician, Master ASE and L1 certified, and Hybrid Specialist. He has an associates degree in automotive technologies, and is an Interprovincial Mechanic and Propane certified from Canada. Tom enjoys golf, gardening, shooting sports, and playing guitar. We welcome Tom to Team Taylor as our Shop Foreman and diagnostic Technician.
Crystal Case joined the team on April 28th, 2014 as our Service Advisor. Crystal brings superior customer service with a smile. As a former Chrysler, Dodge, and Jeep Service Advisor, she fits right into our Team. Crystal, a Sanford native, is a mom of 3 who enjoys spending time with her family. Give us a call today and Crystal will be happy to schedule your appointment for you!!